About the video: Touchpoints and Customer Experience
Overview
“Here, you will learn how to discover your brand’s touchpoints and create a unique experience. ”
In this video lesson Domestika addresses the topic: Touchpoints and Customer Experience, which is part of the Domestika online course: Brand Strategy Specialization: Crafting User Experiences. Learn brand positioning strategies to expertly plan projects, set competitive prices, and attract the right clientele.
Partial transcription of the video
“In this lesson, You'll discover how to find your brand's touch points and create a unique experience. I'll show you how. Okay, so what are brands touch points? When we think about Touch points, we usually think about tangible things, things that we can touch and hold. like cards or letters or All those branded elements that sometimes are included in brand manual guidelines. I think there's many, many more that we have to consider. We think about Touchy ones again, well, we can have screams. It's an example of a bank that we have here. We also have on the right hand side some leaflets that c...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Brand Strategy Specialization: Crafting User Experiences
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Category
Marketing & Business -
Areas
Brand Strategy, Branding & Identity, Communication, Creative Consulting, Digital Marketing, Marketing, Storytelling

Domestika
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