Accessibility Statement
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    Domestika Accessibility Statement

    1. Commitment to accessibility

    At Domestika, we are committed to providing an accessible and inclusive digital experience for everyone, regardless of their abilities or the assistive technology they use.

    We work continuously to ensure that our website (www.domestika.org), its subdomains, and our mobile applications are perceivable, operable, understandable, and robust, in accordance with international accessibility standards.

    Accessibility is a principle embedded in the design, development, maintenance, and continuous improvement of our digital products and services.

    2. Applicable regulations and standards

    Domestika develops and maintains its digital services with reference to the following international standards and frameworks:

    • The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
    • The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
    • The European standard EN 301 549 on accessibility requirements for ICT products and services.
    • Directive (EU) 2019/882 on the accessibility requirements for products and services (European Accessibility Act).

    In addition, for users in the United States, Domestika strives to ensure that its services are compatible with the accessibility principles set out in Title III of the Americans with Disabilities Act (ADA) and, where applicable, with Section 508 of the Rehabilitation Act.

    3. Accessibility status

    Domestika's digital platforms are currently in a state of partial conformance with WCAG 2.1 Level AA and are progressively working toward conformance with WCAG 2.2 Level AA.

    Partial conformance means that certain pages or features may not yet meet all applicable accessibility criteria.

    We maintain an ongoing improvement program that prioritizes the identification, assessment, and remediation of accessibility barriers.

    4. Content that may not be fully accessible

    Despite our efforts, some content may present accessibility limitations, including:

    • certain videos that do not yet include full captions or audio description;
    • some downloadable PDF documents that require improvements to be fully compatible with assistive technologies;
    • certain legacy or historical content published prior to the implementation of current standards;
    • content generated by users or third parties that may not fully meet accessibility requirements.

    When a document is not available in an accessible format, we will make reasonable efforts to provide an accessible alternative upon the user's request.

    5. Measures adopted

    Domestika has implemented, among others, the following measures:

    • integration of accessibility requirements from the design and development stages;
    • regular audits using automated tools, manual reviews, and accessibility specialists;
    • involvement of users of assistive technologies in evaluation processes;
    • ongoing training for design, development, and product teams;
    • progressive incorporation of automated checks during content publication;
    • accessibility recommendations and best practices for creators and instructors;
    • continuous improvement of existing content through captions, alternative text, and other accessible resources.

    6. Compatibility with assistive technologies

    Our services are designed to be compatible with the most widely used assistive technologies, provided that up-to-date versions of web browsers and compatible operating systems are used:

    • NVDA
    • JAWS
    • VoiceOver
    • TalkBack
    • keyboard navigation
    • speech recognition software
    • screen magnifiers
    • high-contrast settings.

    For the best possible experience, we recommend using up-to-date versions of the major web browsers and operating systems.

    7. Accessibility evaluation

    The accessibility of our digital platforms is evaluated regularly through a combination of:

    • automated evaluation tools;
    • manual reviews;
    • functional testing carried out by specialists;
    • user testing with people with disabilities.

    Evaluations are conducted with reference to WCAG 2.1 and 2.2, Level AA, and the EN 301 549 standard. They are also supported by specialized accessibility evaluation tools and by highly experienced professionals.

    8. Contact

    If you encounter any accessibility barrier, need content in an alternative format, or wish to make suggestions to improve the accessibility of our services, you can contact us at:

    Email: accessibility@domestika.org

    We are committed to responding to accessibility-related requests within a maximum of 15 business days from receipt. We will acknowledge receipt of the request, assess the issue with the responsible team, and, where possible, inform you of alternative solutions or interim measures, as well as of the planned actions and the estimated time frame for their resolution.

    9. Complaints procedure

    Users may file complaints with the competent authority or through the mechanisms provided for under the accessibility regulations applicable in the country where they receive the service.

    10. Review of the statement

    This statement is reviewed periodically to reflect the improvements implemented and the evolution of technical standards and applicable regulations.

    Date of issue: August 21, 2024.

    Last reviewed: June 2026.