Customer Service Strategies in Social Networks

Overview

“In this video we will analyze who are the companies that are doing it best today so that we can get the best of each one of them. ”

In this video lesson Julio Fernández-Sanguino addresses the topic: Better practices, which is part of the Domestika online course: Customer Service Strategies in Social Networks. Learn to manage social network accounts maintaining a great relationship with your users.

Partial transcription of the video

“You already have the advice to give an excellent service to the user in social networks. But before you start maybe too it is good to keep an eye on who does it well. What are the best practices, which we can find in the market and that way To learn a little from everyone. Mind you, you also learn a lot from the worst and bad practices. But in this case we are not going to want to show them. The first thing is to understand that to find the best practices You don't have to go very far, you don't have to look for big companies. We all know, we have all lived cases in which a client has come ...”

This transcript is automatically generated, so it may contain mistakes.

Course summary for: Customer Service Strategies in Social Networks

• Level: Beginner
• 94% positive reviews (130)
• 4169 students
• 5 units
• 22 lessons (2h 27m)
• 4 downloads

• Category

  Marketing & Business

• Areas

  Digital Marketing, Facebook Marketing, Instagram, Instagram Marketing, Mobile Marketing, Social Media