Customer Service Strategies in Social Networks

Overview

“In this video we will see the peculiarities of the chats of the companies and when it is convenient to implement one. ”

In this video lesson Julio Fernández-Sanguino addresses the topic: Chats, which is part of the Domestika online course: Customer Service Strategies in Social Networks. Learn to manage social network accounts maintaining a great relationship with your users.

Partial transcription of the video

“After analyzing the platforms frequently chosen by our users. we will now shift our attention to those lesser-known options that boast an impressive ability to engage with customers effectively. to the customer. Starting with chats. Chats aren't a social network. However. they share similarities with Due to its unique approach in connecting with clients. there are striking similarities to numerous modern social networks. However. the key aspect remains that effective chatting necessitates a robust and user-friendly platform. of their own. Typically. they are integrated or relocated within y...”

This transcript is automatically generated, so it may contain mistakes.

Course summary for: Customer Service Strategies in Social Networks

• Level: Beginner
• 94% positive reviews (130)
• 4198 students
• 5 units
• 22 lessons (2h 27m)
• 4 downloads

• Category

  Marketing & Business

• Areas

  Digital Marketing, Facebook Marketing, Instagram, Instagram Marketing, Mobile Marketing, Social Media