Customer Service Strategies in Social Networks
A course by Julio Fernández-Sanguino , Digital director
Joined December 2018
About the video: Instagram
Overview
“In the case of Instagram, we will delve into the most important recommendations to keep track of the entire flow of attention in the right way. ”
In this video lesson Julio Fernández-Sanguino addresses the topic: Instagram, which is part of the Domestika online course: Customer Service Strategies in Social Networks. Learn to manage social network accounts maintaining a great relationship with your users.
Partial transcription of the video
“Instagram is a social network that initially started with limited conversation capabilities. However. as it has grown... In users and importance. the number of incidents and queries received The significance of Instagram for brands has increased alongside its growth. Today. instagram is a crucial component of any social media user engagement strategy. Let's explore how to effectively execute this user engagement task on Instagram. ensuring brands connect with their audience. And on Instagram. although indeed... the number of incidents keeps rising as users increase. It's not a network prepa...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Customer Service Strategies in Social Networks
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Category
Marketing & Business -
Areas
Digital Marketing, Facebook Marketing, Instagram, Instagram Marketing, Mobile Marketing, Social Media

Julio Fernández-Sanguino
A course by Julio Fernández-Sanguino
Julio Fernández-Sanguino has been working since 2011 in the digital environment, carrying out customer experience projects with a high focus on their omnichannel development. Currently working in business development and digital transformation for the award-winning advertising agency Serviceplan.
His leap into the digital world comes after six years in the field of strategic consulting for companies such as Accenture, Price Waterhouse Cooper and Banco Santander.
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