Customer Service Strategies in Social Networks

Overview

“In this lesson we will see the different ways in which we can put these automated tools into operation in a simple way. ”

In this video lesson Julio Fernández-Sanguino addresses the topic: Chatbots, which is part of the Domestika online course: Customer Service Strategies in Social Networks. Learn to manage social network accounts maintaining a great relationship with your users.

Partial transcription of the video

“Each time with more force based automated solutions on artificial intelligence are coming. The main platforms as Facebook are working hard to facilitate their integration within the platform. Let's see now what are the simplest solutions that allow us to implement them in the short term in simple ways and benefit from day one. Let's go to it. Indeed, the chatbots are tools and solutions that will mark the general trend in the future. But they are already here firm, here we can see in a chain of pizzas American. This has not been recorded live, because it's true that it's not instantaneous. ...”

This transcript is automatically generated, so it may contain mistakes.

Course summary for: Customer Service Strategies in Social Networks

• Level: Beginner
• 94% positive reviews (130)
• 4169 students
• 5 units
• 22 lessons (2h 27m)
• 4 downloads

• Category

  Marketing & Business

• Areas

  Digital Marketing, Facebook Marketing, Instagram, Instagram Marketing, Mobile Marketing, Social Media