UX Design: Define users' omnichannel experience

Overview

“Finally, we will talk about usability. We will see what usability tests are and what they are for and how we can apply them.”

In this video lesson Miguel Baeza Menz addresses the topic: Usability testing, which is part of the Domestika online course: UX Design: Define users' omnichannel experience. Learn to use research methods and design tools to create the best omnicanal user experiences. .

Partial transcription of the video

“In this lesson I will show you what usability is, what are usability tests, how to apply them and their importance within omnichannel experience projects. The businessman had asked me, And those usability tests? What are they? To which I replied, Let's first see what usability is. According to an ISO standard, usability is a measure. It is the extent to which specific users, in a specific context of use, use a product with certain levels of efficacy, efficiency and satisfaction. Steve Krach, one of the pioneers of usability, in his book Don't Make Me Think, says, after all, usability really...”

This transcript is automatically generated, so it may contain mistakes.

Course summary for: UX Design: Define users' omnichannel experience

• Level: Beginner
• 100% positive reviews (6)
• 537 students
• 5 units
• 14 lessons (1h 41m)
• 4 downloads

• Category

  Web & App Design

• Areas

  Digital Design, Mobile Design, UX / UI, Web Design