UX Design: Define users' omnichannel experience

Overview

“In this lesson we are going to ask ourselves the question or problem of the business. Then I'll show you how to transform that question into a human question and tell you how to use it as a guide to define the best research methods to apply.”

In this video lesson Miguel Baeza Menz addresses the topic: Define the Research, which is part of the Domestika online course: UX Design: Define users' omnichannel experience. Learn to use research methods and design tools to create the best omnicanal user experiences. .

Partial transcription of the video

“In this lesson I will show you how to transform business questions into human questions investigation to determine how to correctly choose the research methods to apply. The businessman had asked me, but how to correctly choose the research methods to apply, to which I replied to the businessman, First you have to tell me what your business questions, your business problems, I'll take those business problems those business questions and transform them into human research questions, those human questions of investigation will show us what are the investigation methods that we must apply. Tel...”

This transcript is automatically generated, so it may contain mistakes.

Course summary for: UX Design: Define users' omnichannel experience

• Level: Beginner
• 100% positive reviews (6)
• 537 students
• 5 units
• 14 lessons (1h 41m)
• 4 downloads

• Category

  Web & App Design

• Areas

  Digital Design, Mobile Design, UX / UI, Web Design