UX Design: Define users' omnichannel experience
Influences
A course by Miguel Baeza Menz , UX Researcher
About the video: Influences
Overview
“Now I'm going to show you some of the people who have most influenced my learning and practice of UX. What can we learn from them? I tell you everything in this lesson.”
In this video lesson Miguel Baeza Menz addresses the topic: Influences , which is part of the Domestika online course: UX Design: Define users' omnichannel experience. Learn to use research methods and design tools to create the best omnicanal user experiences. .
Partial transcription of the video
“In this lesson I will introduce you to some people who have influenced my learning and practice. of the user experience. I will tell you what I have learned from them and what they could contribute to you. The first is Indie Young. She taught me not to stay on the surface when listening to people and by analyzing the interviews he conducted. His vision about the investigation and his book of mental models awakened in me the passion to discover the purposes of people. The next influence is Tricia Wang. She taught me her Integrated Data Thinking framework that allows to determine easily and c...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: UX Design: Define users' omnichannel experience
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Category
Web & App Design -
Areas
Digital Design, Mobile Design, UX / UI, Web Design

Miguel Baeza Menz
A course by Miguel Baeza Menz
For Miguel Baeza, UX Researcher, the most important thing is to discover user problems and needs in order to design products or services centered on people. In his work, he seeks to connect the real and virtual worlds to propose quality omnichannel experience models.
Today, he does research and consulting for different projects. He has collaborated with companies such as IBM, Wunderman Thompson, Movistar Kuna, Izipay and in events such as the Lima 2019 Pan American Games.
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- 14 lessons (1h 41m)
- 25 additional resources (4 files)
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- Audio: Spanish
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- Level: Beginner
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