Introduction to Conversational Interface Design

Overview

“Next, I'll delve into the design of wizards. I'll go beyond the happy path, laying out with scripts and Excel tables how the interaction will work for all possible scenarios.”

In this video lesson Jesús Martín Jiménez addresses the topic: Beyond the Happy Path, which is part of the Domestika online course: Introduction to Conversational Interface Design. Learn to create a voice assistant step by step, from devising the product to developing a prototype that tests your design.

Partial transcription of the video

“Beyond the happy path We have focused on the design of the happy path and how to improve the experience with it, but the design of conversational interfaces it doesn't end there. There are many possible scenarios that we must consider and for whom we must decide what will be the way to act of our assistant. Next, we will see two tools that we will be able to use to design those scenarios. The first one is a text editor. I am going to use Word. For now we have designed the happy path, which only covers an ideal conversation between an agent and a person. The normal thing would be for the pub...”

This transcript is automatically generated, so it may contain mistakes.

Course summary for: Introduction to Conversational Interface Design

• Level: Beginner
• 94% positive reviews (18)
• 722 students
• 4 units
• 15 lessons (2h 6m)
• 3 downloads

• Category

  Marketing & Business, Web & App Design

• Areas

  App Design, Digital Design, Digital Product Design, UX / UI, Web Design