Introduction to Conversational Interface Design
Product Design and the First Conversation
A course by Jesús Martín Jiménez , Product Designer and UX Expert
About the video: Product Design and the First Conversation
Overview
“In this lesson, I'll dive deep into voice assistant design. I will start by defining the product at a high level with a storyboard and then I will go on to design the first happy path (or "ideal dialogue") using various conversational patterns.”
In this video lesson Jesús Martín Jiménez addresses the topic: Product Design and the First Conversation, which is part of the Domestika online course: Introduction to Conversational Interface Design. Learn to create a voice assistant step by step, from devising the product to developing a prototype that tests your design.
Partial transcription of the video
“Product design and the first conversation We've already done the research we needed and now we will move on to defining the product and designing the conversation. From the research we did we got many functionalities that our users need or usually use when looking for concert tickets. For example, we have seen that they search for entries both by music group and by type of music. We have seen that they tend to seek or need different options, different results, to be able to choose. We have also seen that some platforms offer the possibility of marking groups or types of music as favorites. ...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Introduction to Conversational Interface Design
-
Category
Marketing & Business, Web & App Design -
Areas
App Design, Digital Design, Digital Product Design, UX / UI, Web Design

Jesús Martín Jiménez
A course by Jesús Martín Jiménez
Jesús Martín is a product designer and an expert in multimodal design and conversational interfaces. Despite being a big fan of words and using them to build stories, he started out as a visual designer in 2010. In 2015, he discovered chatbots and the possibility of bringing these two worlds together to design with words.
He has led conversational design projects at BBVA Next and in the Amazon Alexa team for France, Italy, and Spain. Since 2020 he has been working in the Alexa Auto team, inventing the future of multimodal experiences for cars.
- 94% positive reviews (18)
- 722 students
- 15 lessons (2h 6m)
- 17 additional resources (3 files)
- Online and at your own pace
- Available on the app
- Audio: Spanish
- Spanish · English · Portuguese · German · French · Italian · Polish · Dutch
- Level: Beginner
- Unlimited access forever