Client Relations: Techniques for Creatives

Overview

“What happens when the client does not like your proposal? What to do when their requests are not the best for the project according to your professional experience? In this lesson, I will tell you about how to handle your client's feedback and I will give you tips and recommendations to handle criticism and know what to do in case of crisis in a project. ”

In this video lesson Heavy addresses the topic: Feedback, which is part of the Domestika online course: Client Relations: Techniques for Creatives. Learn the top practices and strategies to establish clear and friendly relationships with your clients, whether you're a freelancer or part of a creative studio.

Partial transcription of the video

“Feedback There is one thing we have to remember: clients are not experts in your field. Your job as a creative is to guide them, is to teach them a way to see their project creatively or to translate it in some way where more people could consume or enjoy it. You have to explain this to them in a way that they understand. Sometimes we expect maybe too much from some clients and sometimes it's just a matter of using the right language to establish what your priorities are or what you want to do with the project. In past lessons I explained about our method, about how it makes us avoid so man...”

This transcript is automatically generated, so it may contain mistakes.

Course summary for: Client Relations: Techniques for Creatives

• Level: Beginner
• 98% positive reviews (55)
• 1592 students
• 5 units
• 15 lessons (2h 14m)
• 7 downloads

• Category

  Design, Marketing & Business

• Areas

  Communication, Creative Consulting, Design Management, Management & Productivity