Introduction to Human-Centered Design
Visualizing the experience of your potential users: Experience map (Part I)
A course by 23 Design , Strategic Design Consultancy
About the video: Visualizing the experience of your potential users: Experience map (Part I)
Overview
“I will teach how to model a human experience through a "Map of Experience", a tool that allows us to see the problem from the point of view of the moments, emotions and actions of people.”
In this video lesson 23 Design addresses the topic: Visualizing the experience of your potential users: Experience map (Part I), which is part of the Domestika online course: Introduction to Human-Centered Design. Learn a method for developing people-centered design solutions.
Partial transcription of the video
“Another useful tool to continue viewing the experience people have or the problem, It is an experience map. This is the templates or model we use in the study, it's a very simplified version too of how maps can be made. And right now we will go point by point, but first I want talk a little about why it is important to have this map and what is the difference between this and other maps that we have seen. This map contemplates three important parts of people's experience Regarding a problem. The moment, emotions and actions, that is, how can we define What triggers this situation. In a line...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Introduction to Human-Centered Design
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Category
Design, Marketing & Business -
Areas
Design, Design Management, Interactive Design, Product Design, UX / UI

23 Design
A course by 23 Design
23 Design is a design consultancy based in Mexico City. In only four years, its team was able to create human-centered design solutions for more than 200 clients around the world, from government organizations to start-ups in places as varied as Palo Alto, US and Tel Aviv, Israel.
Alongside its founder and CEO, Luis "Lulo" López, this team of multidisciplinary professionals embodies a culture that promotes creativity, experimentation, and continual learning with the aim of designing human-centered solutions.
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