Introduction to Human-Centered Design
Start investigating the problem - Part I
A course by 23 Design , Strategic Design Consultancy
About the video: Start investigating the problem - Part I
Overview
“Here you will learn which are the three most important things to begin to understand a problem and, the three ways of organizing the knowledge that you will acquire.”
In this video lesson 23 Design addresses the topic: Start investigating the problem - Part I, which is part of the Domestika online course: Introduction to Human-Centered Design. Learn a method for developing people-centered design solutions.
Partial transcription of the video
“We already talk about the problem space and the solution space. Now how do we get to explore a problem? Well, it is important to make a clear difference. between what is true and what is an assumption. When they bring us a problem to the table, As designers we tend to jump to solutions. We had already talked about it. But it is important to know that those solutions and that understanding of the problem it's full of our own point of view and it's full of something we call biases, tendencies to believe that things work one way or another. And it is also important to know that this perspectiv...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Introduction to Human-Centered Design
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Category
Design, Marketing & Business -
Areas
Design, Design Management, Interactive Design, Product Design, UX / UI

23 Design
A course by 23 Design
23 Design is a design consultancy based in Mexico City. In only four years, its team was able to create human-centered design solutions for more than 200 clients around the world, from government organizations to start-ups in places as varied as Palo Alto, US and Tel Aviv, Israel.
Alongside its founder and CEO, Luis "Lulo" López, this team of multidisciplinary professionals embodies a culture that promotes creativity, experimentation, and continual learning with the aim of designing human-centered solutions.
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