Introduction to Human-Centered Design
Inquire empathically
A course by 23 Design , Strategic Design Consultancy
About the video: Inquire empathically
Overview
“We will learn three methods of inquiry focused on people: observation of behaviors, interviews and netnography. We will also learn what to do and what not to do in each of them. For more information and tricks of how to do interviews, in the additional resources I will share the Investigation Guide of 23 .”
In this video lesson 23 Design addresses the topic: Inquire empathically, which is part of the Domestika online course: Introduction to Human-Centered Design. Learn a method for developing people-centered design solutions.
Partial transcription of the video
“When you already have an idea of who are the people who have this problem, Worth leaving the workspace. Flip to see outside the computer, from the office and find these people to observe them. This user research methodology is very simple. and to be able to find where the users are, you just have to A couple of very simple questions. Where are the people who have this problem? Why do we think they are there or where else could they be? How often do they have this problem or when do they have it? Is it something that is happening caused by another event? And once we understand that people ha...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Introduction to Human-Centered Design
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Category
Design, Marketing & Business -
Areas
Design, Design Management, Interactive Design, Product Design, UX / UI

23 Design
A course by 23 Design
23 Design is a design consultancy based in Mexico City. In only four years, its team was able to create human-centered design solutions for more than 200 clients around the world, from government organizations to start-ups in places as varied as Palo Alto, US and Tel Aviv, Israel.
Alongside its founder and CEO, Luis "Lulo" López, this team of multidisciplinary professionals embodies a culture that promotes creativity, experimentation, and continual learning with the aim of designing human-centered solutions.
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