Business Strategy for Creatives: How to Sell Your Art Online
Customer Experience and Reacting to Feedback
A course by Simply, Katy , Artist and Business Owner
About the video: Customer Experience and Reacting to Feedback
Overview
“In this lesson, we will learn the importance of the customer experience and how to react to all kinds of feedback.”
In this video lesson Simply, Katy addresses the topic: Customer Experience and Reacting to Feedback, which is part of the Domestika online course: Business Strategy for Creatives: How to Sell Your Art Online. Discover how to share, market, and sell your artwork across multiple online marketplaces and social media platforms..
Partial transcription of the video
“Customer Experience and Reacting to Feedback Listening to customers and adapting to feedback is important for your business. It'll ultimately help your business grow and sell more of your art. In this lesson, I'll show you how to react to customer feedback, listen to your customers, and give them the best customer service experience. Let's have a look. A customer experience is every emotional reaction a consumer has whenever they encounter your brand, website or any content or products. As a business owner, we want to make sure we're giving our customers the best service possible, so they h...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Business Strategy for Creatives: How to Sell Your Art Online
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Category
Illustration, Marketing & Business -
Areas
Business, Creative Consulting, Digital Illustration, Digital Marketing, Marketing, Portfolio Development, Traditional illustration

Simply, Katy
A course by Simply, Katy
Katy Alcock is an artist and business owner from the UK, specializing in digital illustration. While at university, she started exhibiting her art work online, and after graduating with a degree in surface pattern design and working for different companies, she found her niche in travel-related art. Not long after, she chose to sell her own art prints online, and Simply, Katy was born.
She sells her work on her website, Etsy and Instagram. Before starting her business, Katy worked as an in-house designer for Primark, Asda and Matalan before working at card company Ling Design.
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- 15 lessons (1h 58m)
- 25 additional resources (15 files)
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- Audio: English
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- Level: Beginner
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