Use this helpful template to achieve your strategic goals and assess your work
Mastering social media as a community manager or social media strategist requieres to build, grow and maintain thriving communities online. This discipline consists in creating a brand online presence that truly resonates with the audiences while generating meaningful conversations and interactions with the product.
Social Media Marketing Specialist Hana Klokner (@hanajayklokner) has been working with brands to perfect their community management strategy for over ten years, with a client list of major brands that include Amazon, glh Hotels, and the United Nations. She knows that a strong community management depends on a solid strategy.
That’s why today she shares with you a thorough template so you can improve your community management strategy. It’s divided in sections such ass goals and metrics, audience, messaging, platforms and resources, implementation and evaluation.
To download this file (available in Pages, Word and PDF formats), just click on the box below. You’ll find a .zip file in your Downloads folder. Double click on it to unzip it and start using it.
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This material will only be available until January 22nd, 2021. If after that date you want to consult the material, you can do so by signing up for the Community Management Fundamentals course, and learn how to build an active, vibrant, and engaged community of followers for your brand.