UX Research 101
User Journey Map & Personas 2
A course by Patricia Reiners , UX and UI designer
Joined May 2020
Joined May 2020
About the video: User Journey Map & Personas 2
Overview
“We finish off this lesson on user journey maps and personas.”
In this video lesson Patricia Reiners addresses the topic: User Journey Map & Personas 2, which is part of the Domestika online course: UX Research 101. Learn how to design your own research plan to help you create the digital experiences of the future.
Partial transcription of the video
“Get some post-its and divide the process in different actions. So we are going to focus on different things. The first one is the doing. So what are users really doing? then what are they saying? What are they thinking? And also where are opportunities. So what are the different steps we want to focus on? So the first one. is definitely the motivation. So where the trigger actually happens. So the moment where the user realized, okay, I need to buy something, I need a specific items or the process. Starts. So the second one is the search. Then we have the evaluation. We have the payment. We...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: UX Research 101
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Category
Web & App Design -
Areas
App Development, Digital Design, Interactive Design, Programming, UX / UI, Web Design, Web Development
Patricia Reiners
A course by Patricia Reiners
Patricia Reiners is a freelance UX designer from Berlin. She develops interactive digital experiences for services and apps through easy-to-use, user-focused concepts.
Her focus is on innovation, prototyping, and research for immersive technologies such as augmented reality and virtual reality. Her past clients include Google, Adobe, and a long list of international agencies and start-ups.
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- 16 lessons (2h 12m)
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