Best seller

UX Research 101

A course by Patricia Reiners
UX and UI designer. Berlin, Germany.
Joined May 2020
, UX and UI designer

Learn how to design your own research plan to help you create the digital experiences of the future

  • Best seller
  • 98% positive reviews (426)
  • 9473 students
  • Audio: English
  • English, Spanish, Portuguese, German, French, Italian, Polish, Dutch

Learn how to design your own research plan to help you create the digital experiences of the future

  • 98% positive reviews (426)
  • 9473 students
  • 16 lessons (2h 12m)
  • 13 additional resources (6 files)
  • Online and at your own pace
  • Available on the app
  • Audio: English
  • English, Spanish, Portuguese, German, French, Italian, Polish, Dutch
  • Level: Beginner
  • Unlimited access forever

Amazing user experiences are achieved by ensuring the human being is placed at the center of the design process. Using UX research, we can identify problems early and help users easily navigate even the most innovative digital technologies.

Patricia Reiners knows firsthand just how important the research process can be, working as a freelance UX designer with industry leaders like Google and Adobe to create dynamic, user-friendly experiences.

In this course, Patricia demystifies the UX process and shows you how to design your own research plan for creating a seamless digital experience. Once you understand the basics of UX design and have learned to apply different research methods, you’ll be able to help your team solve real problems for just about any digital product.

What will you learn in this online course?

Course table of contents

  • U1
    U1. Introduction
  • U2
    U2. Basics of User Research
  • U3
    U3. Plan Your Research - Research Plan
  • U4
    U4. Planning and Conducting User Research
  • FP
    FP Final project
View details

Get started by learning the basics of user experience research, when to integrate it, and the most common methodologies used. Understand the different tools and resources available to anyone looking to conduct their own user research.

Once you’ve grasped the basic theory of UX design, write your own user research plan. Clearly define your objectives, develop hypotheses, and put the right research method into practice depending on the type of problem you’re trying to solve.

Learn how to choose the right participants for your user research session and how to develop a useful discussion guide so you can obtain the right kind of feedback during the interview phase.

Patricia shows you how to organize and process the information you’ve gathered from your interviews and research sessions. Then it’s time to discuss the results with your team by making it visual through the creation of an affinity map.

Finally, learn how to create distinct user personas and integrate them into a user journey map. This will help you locate different opportunities and present unique solutions to specific user problems.

What is this course's project?

Learn how to design a written research plan, develop a discussion guide, and create your own unique user experience for a digital product.

Projects by course students

Who is this online course for?

This course is for designers, developers, and anyone looking to get real user insight about digital products early in the design process.

Requirements and materials

A passion for understanding how things work and a desire to create beautiful digital experiences. No previous design experience is required.


9473 Students
426 Reviews
98% Positive ratings

Patricia Reiners

A course by Patricia Reiners

Teacher Plus
UX and UI designer

Patricia Reiners is a freelance UX designer from Berlin. She develops interactive digital experiences for services and apps through easy-to-use, user-focused concepts.

Her focus is on innovation, prototyping, and research for immersive technologies such as augmented reality and virtual reality. Her past clients include Google, Adobe, and a long list of international agencies and start-ups.


  • U1


    • About Me
    • Influences
    • What We Will Do in the Course?
  • U2

    Basics of User Research

    • What Is UX Research?
    • What Are the Most Common Methodologies
    • Quantitative User Research
    • Qualitative User Research
  • U3

    Plan Your Research - Research Plan

    • Planning Your Research
    • Writing the Research Plan
    • How to Choose the Participants
    • How to Write a Discussion Guide
  • U4

    Planning and Conducting User Research

    • How to Prepare the Session
    • How Does a Qualitative Session Look Like
    • Visualize Your Qualitative User Research
    • User Journey Map & Personas 1
    • User Journey Map & Personas 2
  • FP

    Final project

    • UX Research 101

What to expect from a Domestika course

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    Ask questions, request feedback, or offer solutions. Share your learning experience with other students in the community who are as passionate about creativity as you are.

  • Connect with a global creative community

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Domestika's courses are online classes that provide you with the tools and skills you need to complete a specific project. Every step of the project combines video lessons with complementary instructional material, so you can learn by doing. Domestika's courses also allow you to share your own projects with the teacher and with other students, creating a dynamic course community.

All courses are 100% online, so once they're published, courses start and finish whenever you want. You set the pace of the class. You can go back to review what interests you most and skip what you already know, ask questions, answer questions, share your projects, and more.

The courses are divided into different units. Each one includes lessons, informational text, tasks, and practice exercises to help you carry out your project step by step, with additional complementary resources and downloads. You'll also have access to an exclusive forum where you can interact with the teacher and with other students, as well as share your work and your course project, creating a community around the course.

You can redeem the course you received by accessing the redeeming page and entering your gift code.

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UX Research 101. Web, and App Design course by Patricia Reiners Best seller

UX Research 101

A course by Patricia Reiners
UX and UI designer. Berlin, Germany.
Joined May 2020
  • 98% positive reviews (426)
  • 9473 students