Introduction to Community Management with AI
Guidelines and protocols
A course by Núria Mañé , Consultant and Lecturer in AI Applied to Communication and Digital Marketing
Joined January 2012
Joined January 2012
About the video: Guidelines and protocols
Overview
“In this lesson I will show you how to create style guides on social networks and protocols for prevention and management of digital reputation crises with the help of AI.”
In this video lesson Núria Mañé addresses the topic: Guidelines and protocols , which is part of the Domestika online course: Introduction to Community Management with AI. Learn how to integrate AI to optimize digital community management, automate tasks, and improve audience interaction..
Partial transcription of the video
“Now I'm going to show you two examples of how to create protocols and guides with the help of ChatGPT. For example, defining a basic style guide for social media and define the bases of a protocol for prevention and management of digital reputation crises. Now let's look at another case, the owner of a gym that offers fitness classes, personal training. In this case, your clients are people interested in improving their health and fitness. Use Instagram, Facebook, YouTube, Google Company Page and the goal is to increase membership, the number of gym members and engagement on social media. C...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Introduction to Community Management with AI
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Category
Artificial Intelligence, Marketing & Business -
Areas
Artificial Intelligence, Business, Digital Marketing, Social Media
Núria Mañé
A course by Núria Mañé
Núria Mañé is a prominent digital communication professional since 2009. Her passion for innovation and creativity has led her to continuously explore new boundaries. After starting her career in an institution, she worked in audiovisual event production and communication, and later specialized in social media. She has led Community Manager teams as a Social Media Manager and developed strategies as a Social Media Strategist.
Since 2011, she has worked as an independent consultant, trainer, and speaker, bringing her knowledge and experience to professionals and companies who want to connect with their audiences through innovative digital strategies, merging technology and creativity. Artificial intelligence has transformed her way of working, becoming a key ally that Núria integrates into her day-to-day life to explore new possibilities in communication and provide effective solutions in a constantly evolving digital environment.
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- 16 lessons (2h 57m)
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- Level: Beginner
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