Design Workshops: Boost Creative Collaboration
Dealing with Difficult Situations
A course by Grace Ascuasiati , Design Strategist and Researcher
About the video: Dealing with Difficult Situations
Overview
“However much you plan for a workshop, there are a number of unpredictable challenges that can arise. In this lesson, I will give advice on how to deal with these challenges, like someone who isn’t aligned with the goals of the session or time management.”
In this video lesson Grace Ascuasiati addresses the topic: Dealing with Difficult Situations, which is part of the Domestika online course: Design Workshops: Boost Creative Collaboration. Learn to plan, develop, and run constructive workshops for design projects that help teams achieve real results and foster collaboration.
Partial transcription of the video
“ Dealing with Difficult Situations In this lesson, we'll discuss some difficult situations you might face while facilitating a design workshop. Don't worry, there are solutions for these situations, and I'll share strategies with you. Most of the difficult situations that we'll discuss take place during in-person workshops. I'm sure you have the skills to deal with these situations and you'll see that as soon as we talk about the strategies. What I'll share with you now are common sense solutions to those difficult situations. The first situation is dealing with a detractor. You might find...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Design Workshops: Boost Creative Collaboration
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Category
Marketing & Business -
Areas
Business, Communication, Design, Management & Productivity
Grace Ascuasiati
A course by Grace Ascuasiati
Grace Ascuasiati is a design strategist and researcher with a degree in psychology. She started her career in marketing research, but quickly realized her calling was in UX research, where she could make a positive impact on the individuals in the design process. She uses her research to develop events, training programs, and workshops that help teams and organizations enhance their communication and collaboration to solve the challenges they face.
Grace has worked on design projects across the globe, leading research for brands like IKEA, Telenor, Huawei, BBVA, Spring Studio, and Design Transformation. She currently manages a team as the senior UX researcher at Eventbrite and also runs #IamRemarkable workshops to empower women and minority groups to celebrate their achievements in the workplace and beyond.
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- 1,011 students
- 14 lessons (1h 4m)
- 14 additional resources (3 files)
- Online and at your own pace
- Available on the app
- Audio: English
- English · Spanish · Portuguese · German · French · Italian · Polish · Dutch
- Level: Beginner
- Unlimited access forever
