Miro for Collaborative Work
Defining the Problem and User
A course by Philip Wallage , UX designer
About the video: Defining the Problem and User
Overview
“Here I'll teach you how to focus on problem and user definition, using empathy to gain insights into the user, and prioritizing user needs. Techniques for problem definition, such as creating user personas and journey maps, are explored, and best practices are covered. Progress on the final project includes refining the problem statement, developing user personas and journey maps, and using Design Thinking principles to develop a plan for addressing the problem and user needs. ”
In this video lesson Philip Wallage addresses the topic: Defining the Problem and User , which is part of the Domestika online course: Miro for Collaborative Work. Become a Miro expert in no time and start collaborating with your team. .
Partial transcription of the video
“In this lesson, we will discuss users and user needs. And why is this so important? Design thinking is really awesome, but it all comes down to solving the right problem for the right people. So understanding who your users are and what problems do they face are essential. It's like setting the stage for a great performance. And how can you do that? Let's show first a small example. One way of creating or defining your users is done with personas. And you might know what a persona is. It's an A4 or it's a piece of paper that describes who your users are. They tell a little bit about who the...”
This transcript is automatically generated, so it may contain mistakes.
Course summary for: Miro for Collaborative Work
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Category
Marketing & Business -
Areas
Creativity, Design Management, Management & Productivity
Philip Wallage
A course by Philip Wallage
Philip Wallage is a freelance UX designer and Design Thinking expert with nearly two decades of experience. He has worked with renowned brands such as Air France KLM, ADIDAS, and LEGO, helping them improve collaboration and solve problems through workshop facilitation. Philip is passionate about collaborative design and has created Miroverse templates used by thousands of users globally. He is also part of Toptal’s top 3% of freelancers, showcasing his hands-on approach and ability to guide teams in solving complex problems.
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- 310 students
- 11 lessons (1h 10m)
- 15 additional resources (5 files)
- Online and at your own pace
- Available on the app
- Audio: English, Spanish
- English · Spanish · Portuguese · German · French · Italian · Polish · Dutch
- Level: Beginner
- Unlimited access forever
