Project Management for Effective Client Communication
A course by Sophie Simmons , Project Manager

Learn how to plan creative projects and build strong client relationships by managing deliverables efficiently
Project management is about knowing your team’s strengths and weaknesses and dealing with a storm calmly. Sophie Simmons has over a decade of experience as a project manager. She’s worked in cities around the world for clients including Lego, Deliveroo, and Burberry, helping creative teams to plan and deliver projects on time and on budget.
In this course, Sophie teaches you new skills and techniques to help you work more effectively with your clients. Learn how to deal with different personalities and produce a statement of work clarifying deliverables, costs, and timelines. Ready to learn how to manage creative projects successfully?
What will you learn in this online course?
12 lessons & 21 downloads
- 98% positive reviews (231)
- 9,723 students
- 12 lessons (1h 56m)
- 21 additional resources (8 files)
- Online and at your own pace
- Available on the app
- Audio: English, Spanish (Latam), French, Italian, Portuguese, Turkish
- Spanish · English · Portuguese · German · French · Italian · Polish · Dutch · Turkish · Romanian · Indonesian
- Level: Beginner
- Unlimited access forever
What is this course's project?
Create a clear and comprehensive statement of work (SOW) designed to help you deliver a client project on time and on budget.

Projects by course students
Who is this online course for?
This course is for anyone who wants to improve the way they communicate and learn to manage projects effectively.
Requirements and materials
Previous knowledge of project management would be beneficial but is not necessary. You will need a computer with Microsoft Excel or a similar program for creating charts.

Reviews

Sophie Simmons
A course by Sophie Simmons
Sophie Simmons is a Madrid-based project manager from the UK. She studied media and communications at university and also has a degree in e-commerce from Hyper Island. Having always enjoyed film and television, she started her career as an editor before discovering a passion for advertising and uncovering a natural ability for organization and project management.
Since then, Sophie has gained over a decade of experience in her field. She’s worked in cities around the world including Stockholm, San Francisco, and London, for brands including Lego, Burberry, L’Oréal, and Deliveroo.
Content
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U1
Introduction
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About Me
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Influences
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U2
Defining Project Management
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What Is Project Management?
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Communication Is Key
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Starting Point: The Brief
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U3
Meeting the Client
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The Client and the Team
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The SOW: What Are We Doing?
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Creating the SOW
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Client Management
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U4
Your Project Is Done
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Delivering Your Project
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Keep the Spark Alive
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How to Handle Stress (Or How to Disguise It!)
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FP
Final project
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Project Management for Effective Client Communication
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What to expect from a Domestika course
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Learn at your own pace
Enjoy learning from home without a set schedule and with an easy-to-follow method. You set your own pace.
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Learn from the best professionals
Learn valuable methods and techniques explained by top experts in the creative sector.
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Meet expert teachers
Each expert teaches what they do best, with clear guidelines, true passion, and professional insight in every lesson.
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Certificates
PlusIf you're a Plus member, get a custom certificate signed by your teacher for every course. Share it on your portfolio, social media, or wherever you like.
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Get front-row seats
Videos of the highest quality, so you don't miss a single detail. With unlimited access, you can watch them as many times as you need to perfect your technique.
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Share knowledge and ideas
Ask questions, request feedback, or offer solutions. Share your learning experience with other students in the community who are as passionate about creativity as you are.
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Connect with a global creative community
The community is home to millions of people from around the world who are curious and passionate about exploring and expressing their creativity.
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Watch professionally produced courses
Domestika curates its teacher roster and produces every course in-house to ensure a high-quality online learning experience.
FAQs
What are Domestika's online courses?
Domestika courses are online classes that allow you to learn new skills and create incredible projects. All our courses include the opportunity to share your work with other students and/or teachers, creating an active learning community. We offer different formats:
Original Courses: Complete classes that combine videos, texts, and educational materials to complete a specific project from start to finish.
Basics Courses: Specialized training where you master specific software tools step by step.
Specialization Courses: Learning paths with various expert teachers on the same topic, perfect for becoming a specialist by learning from different approaches.
Guided Courses: Practical experiences ideal for directly acquiring specific skills.
Intensive Courses (Deep Dives): New creative processes based on artificial intelligence tools in an accessible format for in-depth and dynamic understanding.
When do the courses start and when do they finish?
All courses are 100% online, so once they're published, courses start and finish whenever you want. You set the pace of the class. You can go back to review what interests you most and skip what you already know, ask questions, answer questions, share your projects, and more.
What do Domestika's courses include?
The courses are divided into different units. Each one includes lessons, informational text, tasks, and practice exercises to help you carry out your project step by step, with additional complementary resources and downloads. You'll also have access to an exclusive forum where you can interact with the teacher and with other students, as well as share your work and your course project, creating a community around the course.
Have you been given a course?
You can redeem the course you received by accessing the redeeming page and entering your gift code.



Great for the price! covers a lot of the foundations needed to get cracking on with your project(s), would certainly recommend. The lecturer is very knowledgable, great to listen to and explains things at a good length.
contiene lo básico para iniciar y por el precio me parece bien
Excelente curso. Presenta pautas claras para iniciar la carrera en gestion de proyectos creativos. Ha sido muy util para mi! Lo recomiendo.
I love this teacher! She teaches excellently
Un curso excelente para entender los fundamentos de la gestión de proyectos. El contenido está muy bien estructurado, y el instructor explica de forma clara y práctica, con ejemplos reales que ayudan a conectar la teoría con situaciones del día a día. Ideal tanto para quienes están empezando como para quienes quieren reforzar sus conocimientos. ¡Muy recomendable!