First name: Alice
Surname: Torriano
Date of birth: 21/05/1986
Nationality: Italiana
Address: C/Tapioles 14, 08004
Barcelona
E-mail:
Phone
number: Personal information +34 658486295
Team worker with excellent ability to work in a multicultural ambient. Problem solving &
goals oriented with excellent organizational skills, effective written & verbal
communication skills, able to manage multiple talk simultaneously. Working in digital marketing and attending a master of in Public Relations and Events Organization
Work experience
Motobuykers November 2014 - Present
Marketing Manager Italy
Development, implementation and monitoring of the marketing plan for Italy.
Manage online email campaigns from start to finish, including planning, testing, evaluating, and
reporting.
SEO positioning.
Manage Display Facebook and Adwords campaings.
Social media, Facebook and Twitter, content updating.
eDreams - ODigeo March 2014 - October 2014
Localization
Provide copywriting and copyediting services.
Translate and localize central content, produces unique local content, including for web,
mobile and advertising.
Centralize content requests for all Brands in Italy and Italian-speaking markets.
Provide copywriting support for CRM, Promotions, banners.
Write advertising and marketing copy.
Generate public relations content.
Atrapalo.com September 2012 - March 2014
Email Marketing & Social Media Assistant
Creation of email campaigns for Italy, using Epsilon and Experian
Design and email templates, topics and copywriting (newsletters, landing pages and blogs),
campaign calendar.
Social media of Atrapalo Italia (Facebook: 25.801 users, Twitter,1800 followers blog)
Atrapalo.com June 2011 - March 2014
Content editor &Customer Service
Ecommerce Content management SEO oriented.
Translation, and content updating for the shows, activities and travel sections.
Proficient use of CMS platforms, HTML language and photo editing tools.
Collaborating with the IT department for bugs detection and tracking. Customer
service through email and phone.FT LOGISTIC June 2007 - November 2007
Receptionist and administrative officer
Customer and suppliers service
Providing general administrative support to colleagues & the Office Manager
Answering the phone and forwarding callers on to relevant staff.
Accurate data entry and keeping of records.
Other jobs experiences
Collaborator for events organization: ITALIA.es
Language Exchange organization: Associació Piútrentanove (+39) - Gli Italiani a Barcellona
Promoter: Ferrero SpA
Education background
INSA/ IL3-UB October 2014 - June 2015
Master in Public Relations and Events Organization
Public relations in business strategy, Oral communication techniques and presentations, PublicRelations, Corporate Communication, Internal Communication, External Communication,Relationship with the Media, Crisis Management, Public Relations Campaigns, Organization of Events
Universitat de Girona October 2011 - June 2012
Master in Tourism Marketing and eCommerce
Tourism, Trade Marketing, Affiliate Marketing, SEO, SEM, Google AdWords, SMO, SMM, Video
Marketing, Viral Marketing, Email marketing, CRM, eCommerce.
Università degli Studi di Torino November 2008 - February 2011
Cultural and Linguistic Mediator Degree
Languages, cultures, economy,sociology