Customer Service Agent with Dutch

If you speak Dutch and would like to work in customer service (B2C), then apply now!

We're looking for a Customer Service Agent with Dutch to join an international outsourcing company in Lisbon!

As a Customer Service Agent you will be responsible for delivering exceptional customer experience by consistently providing solutions to the customers.

During your day to day:

- You will handle calls/emails in both Dutch and English;

- You will manage reservations;

- You will acknowledge and resolve customer complaints;

- You will collaborate with other departments;

Schedule: in rotative shifts from Monday to Sunday between 7 am - 10 pm (8h/day) and you will still have 2 days off/week. Weekly working time of 40 hours (full-time)

You're the person we're looking for if:

- You have a native or near-native level of Dutch + a good level of English.
- You're passionate about customer care (B2C).
- You have excellent communication skills.
- You're customer-oriented.
- You have problem-solving skills.

What we offer:
- You will get an attractive Base Salary.
- You will get a Language bonus.
- You will get a Meal allowance.
- You will get a Performance Bonus.
- You will get Health Insurance.
- You will get a 1-year contract.
- You will get a Relocation package.
- You will have opportunities to grow professionally.
- You will be part of an innovative and forward-thinking company.