Suzanne Kiszivath

Multicultural professional with a positive attitude. Solid background in Communications and Digital Marketing for U.S., LATAM and Spain. A results-oriented professional who loves challenges and a leader who is always looking for ways to grow. Skilled with a good customer relationship management, fully bilingual (english and spanish), organization, attention to detail and high outcome working under pressure contributing to team success.

Focused on Digital Advertising: Branding, Performance, Native & Display Ads, Mobile/Tablet & PC, Ad effectiveness, Data and starting with Programmatic Advertisement.

Contact email: suzanne.

WORK EXPERIENCE:

Advanced Leadership Foundation
Program Coordinator and Communications Manager
February 2018 - April 2018 Madrid, Spain

+ Recruitment coordination, interview & selection for the internship program.

+ Relationship management of key partners and sponsors.

+ Communications: Development of the strategic communication plan, creation and distribution of press releases, clippings, translation of documents from Spanish to English and agency management.

+Supervision of two communications coordinators.

+IT coordination for website hosting and domain migration.

Ligatus
Ad Trafficker and Account Manager
October 2016 - February 2018 Madrid, Spain

+ Responsible for the setup, tagging, monitoring, optimization, and reporting of branding & performance native programmatic ad campaigns. (Mob & DSK)

+Draft ad copy proposals and optimize landing pages.

+Improvement of customer service and KPIs in the DSP (CPC, CTR, CR,CPL).

+Main accounts managed: Xaxis, Hello Media, Fisherman & Follow Up ad agencies and affiliate direct clients; contributing to a €40k monthly revenue, successfully managing up to 40 projects at a time.

Millward Brown Digital
Digital Technical Account Manager
October 2013 - August 2015 Guaynabo, Puerto Rico

+ Responsible for the setup, monitorization and project risk evaluation in desktop and mobile RTB display ad effectiveness studies, succeeding to manage up to 35 projects at a time when employee average was 25.

+Tagging and troubleshooting data collection from AdServers (DBM, Sizmek) for the Agency and Publisher studies.

+Main U.S. regional accounts managed: Digitas Ad Agency [L´Oreal] and OMD Ad Agency [Clinique], both accounts over $1 Million year revenue.

+ Selected by supervisor to built credibility and strengthen the relationship of one of the biggest clients during a crisis and 6 months later, was nominated for the company’s recognition program, because of the attention to detail and client satisfaction.

+ Selected to make a virtual training to all my department (USA & PR) regarding Real Time Bidding Advertising.

+ Successfully learned to switch digital platforms during a merging process keeping the same workload.

Technologic Valley
Marketing & Public Relations Coordinator
October 2012 - March 2013 Guaynabo, Puerto Rico

+ In charge of the media relations, as a result, got non-paid media coverage about the services of the company.

+Social media manager of the Facebook account, after a 2 weeks campaign increased page likes in a 10%.

+Created and designed sales proposals, newsletters, marketing materials and new corporate brand guidelines.

AIESEC
Communications and Public Relations Manager
March 2010 - December 2012 Puerto Rico and Nicaragua

+ Managed the communications team of an international event gathering 200 students and over 25 senior corporate partners. Successfully got 30+ media appearances and $16,000 in sponsorship.

+Managed physically and virtually multicultural teams working on internal and external communications along with event management and training for the Puerto Rican and Nicaraguan offices.

+Developed the social media content strategy, website strategic content & development and used Google Analytics to work on website optimization.

EDUCATION:

Azpe
Master in Web and Graphic Design
May 2018 - June 2019 Madrid, Spain

Constanza Business School
Master in Digital Marketing
March 2017 - February 2018 Madrid, Spain

IE Business School
Master in Corporate Communications
October 2015 - July 2016 Madrid, Spain

University of Puerto Rico
Bachelor in Arts of Communication
Specializations: Advertising, Public Relations and Audiovisual Communications
August 2008 - December 2012 Río Piedras, Puerto Rico