Country Community Manager (UK)

Zoopa

Barcelona, Espanha

Meio período

Responsabilities:
- Setting and implementing social media and communication campaigns to align with our international marketing strategies
- Providing engaging text, image and video content for social media accounts
- Responding to comments and customer queries in a timely manner

Job brief
We are looking for a qualified Community manager from UK to join our team. If you are a tech-savvy , creative and target oriented professional, if you enjoy team work and you are experienced in social media, PR, we would like to meet you. This person will join an international team focused in a theme park brand we really love for its energy, great experience offering and awesome character. Our ideal candidate has exceptional visual and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community. Ultimately, you should be able to act as the face and voice of our brand for a specific country through the different social media platforms, meet your KPI's following the international strategy and manage all community communications.

Responsibilities
- Set and implement social media and communication campaigns to align with marketing strategies
- Provide engaging text, image and video content for social media accounts
- Respond to comments and customer queries in a timely manner
- Monitor and report on feedback and online reviews
- Organize and participate in events to build community and boost brand awareness
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency
- Liaise with Development and Sales departments to stay updated on new products and features
- Build relationships with customers, potential customers, industry professionals and journalists
- Stay up-to-date with digital technology trends, on-going researcher for new techs, social media functionalities and procedures
- Flexible office hours, self-management expected.

Requirements
- Proven work experience as a community manager
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)Excellent verbal communication skills
- Excellent writing skills in english (spanish will be considered as well)
- Hands on experience with social media management for brands
- Ability to roll out a plan in order to hit targets and to interpret your KPI's and other indicators as website traffic and online customer engagement metrics
- Knowledge of online marketing and marketing channels
- Attention to detail and ability to multitask
- Curiosity and sense of humor are key.

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Resumo

Posto:
Country Community Manager (UK)
Empresa:
Zoopa
Cidade:
Barcelona, Espanha
Salário
Depending on the candidate
Endereço
Doctor Trueta 158