Community Manager

Community manager

Job description

Setting and implementing social media and communication campaigns to align with our international marketing strategies
Providing engaging text and image and content for social media accounts
Responding to comments and customer queries in a timely manner

Job brief

We are looking for a qualified Community Manager to join our team. If you are a target oriented professional, if you enjoy team work and you are experienced in social media, we would like to meet you. This person will join a team focus on deliver the KPI’s

Our ideal candidate has exceptional visual and written communication skills and is able to develop engaging content. You should be a ‘people person’ with good customer service skills and the ability to moderate offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand through the different social media platforms, meet your KPI's following the international strategy and manage all community communications.

Responsibilities
Set and implement social media campaigns to align with marketing strategies
Provide engaging text and image content for social media accounts
Respond to comments and customer queries in a timely manner
Monitor and report on feedback and online reviews
Build relationships with customers.

Requirements
Proven 4-5 year work experience as a community manager
Ability to identify and track relevant community metrics
Excellent writing skills in English, Spanish and Catalan
Hands on experience with social media management for brands
Attention to detail and ability to multitask
Curiosity and sense of humor are key.