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Product Technical Support

BMAT Music Innovation

Barcelona, España

At BMAT we love music and technology! We analyse, index, and recognize all the music in the world to provide search, recommendation and monitoring solutions to the music industry. BMAT is a rapidly growing and passionate company, with a creative, multicultural and dynamic team which operates globally, working with more than 50 customers worldwide. Our clients include companies like Yamaha, Universal, Sony, Samsung and SingTel.

The Product Technical Support will provide technical assistance to the team during all operation tasks on a daily basis. He/She will be executing offline processes and be responsible for their customization and maintenance.

Essential Duties & Responsibilities
• Give support to Product team with technical-related tasks and customer requests.
• Execute new technologies prepared by the R&D lab
• Find creative solutions to new problems using existing knowledge within the Company
• Run pilots projects and data analysis according to the priorities and strategies, ensuring the accomplishment of deadlines.

Knowledge, Skills & Abilities Required
• Experience in database operations (MySQL, PostgreSQL)
• Experience in scripting and object-oriented programming (Python, shell)
• Good knowledge of data-interchange formats (XML, JSON, XSD) and MS Excel
• Basic knowledge of Linux OS
• Accurateness and attention to details
• Analytical thinking and problem-solving
• Good communication skills
• Initiative, drive, enthusiasm and autonomy
• English Intermediate
• Fluent in Spanish
• Musical culture knowledge is a plus

• Technical Education (FP) complete or pursuing Bachelor Degree in Computer Science, Telecommunications, Electrical Engineering or related courses.

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Product Technical Support
BMAT Music Innovation
Barcelona, España
Carrer Bruniquer, 49