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L1 IT Technician

SELLBYTEL | Webhelp Group

Barcelona, Spain

Full time

Integrated in the EMEA business analyst team we are looking for a dynamic, self-starter and team player L1 tech support to collaborate on the development and enhancement of a new web-based sales platform.


- Collaborate with the developers in order to optimize the usage of the tool
- Collect feedback from main users in order to enhance the tool
- Sales and analysis reporting
- Promote the usage of the tool for additional users
- Testing: Participate in new tool & process release implementation and provide feedback during and post implementation
- Maintain technical knowledge and expertise associated with applications specific to individual customers.
- Performs additional tasks related to department's activities, scope and goals, as assigned by the managers

We offer

-Full-time (39 hours/week) from Monday to Friday and long-termcontract
-Schedule: From 09:00 to 18:00
-Salary: 17.000 Euros gross/year + up to 2.000 Euros gross/year in bonus

Candidate Profile

- Previous experience in a technical support role
- User level of excel
- Fluent English
- Communication skills
- Detail oriented
- Problem solving mentality
- Basic coding skills in C, C++, .NET, Python, Bash, Perl or JavaScript desirable

_The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation


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L1 IT Technician
SELLBYTEL | Webhelp Group
Barcelona, Spain
Salary: 17.000 Euros gross/year + up to 2.000 Euros gross/year in bonus