Content Designer

DUIT Studio

Remote

Freelance

We are looking a Content Designer for a Fashion firm in Barcelona.

You are a curious content designer/UX writer willing to create memorable experiences that customers love. You believe that content is at the heart of most interactions and champion words as an essential part of the user's journey. It goes without saying that for you words are design, and design is storytelling.
You craft useful and persuasive content that informs, guides, helps and delights the user (always with a human and passionate touch!). You put people first, building empathy to create content that meets users' needs while also bringing your expertise to reach our challenging business goals.

Join our dream team!

You will be an integral part of our thriving design team, responsible for co-creating the best possible experiences. You will work side by side with fellow content designers, product and service designers, brand designers, fashion copywriters, researchers, customer experience strategists, product managers, data analysts and developers.

As a Content Designer, your time will fly while you:

Write product and service content that is clear, concise and useful
Collaborate closely with fellow product and service designers to shape the UX from ideation to launch
Provide regular content support to other teams (Customer Care, Operations, Marketing...)
Optimize, update and manage different types of content (UI copy, transactional emails, Help section...) to ensure a consistent brand voice at every touchpoint
Identify stakeholders' needs and bring and extra level of consciousness to content design decisions
Collaborate frequently with our translation team to apply localization best practices and create UX briefs that help localize the experience in each market (+100 countries!)
Conduct regular content audits to ensure that we maintain the highest quality standards, coherent with our brand voice
Work together with our research team to plan and execute content-related research activities
Partner with our Analytics team to gather insights, test, optimize and validate content
Produce content style guides and document best practices to help product and service design teams design with language
Promote content design accross other teams inside and outside

You are –or in a journey of becoming– awesome at:

UX content design
Content strategy
Design thinking
Writing and editing
Information architecture
Strategic narrative and storytelling
Brand voice and style
Content research
User testing
Use of data to create insights and measure success
Agile localization
Prototyping tools

Your experience makes you unique:

You have 4-5 years of working experience in a digital, product design or UX team (a strong portfolio might speak for you too!)
Words are your matter: your grammar skills are the crowd
Truly passionate about content, design and people
You present content in context: design and prototyping tools are your secret weapon
Comfortable working in an agile e-commerce environment
Team player, radical collaboration is your motto
The magical balance between analytical and creative thinking
Customer journeys, personas and content flows are your day-to-day
Understanding of SEO and digital marketing techniques
Experience with A/B testing
Knowledge of CMS and/or localization software tools
Excellent Spanish / Native English, German or French would be brilliant
Studies in UX, Design, Communications, HCI, Social Sciences, Translation, Marketing, Arts, English, Technical Writing or any other related field (we know that a straight path might not have brought you here)

The icing on the cake…

Shiny new office at Poble Nou 22@ + free transportation to our central offices 20 minutes away from Barcelona
Constant learning from a growing, brilliant team of +20 design professionals
Flexible working hours and Friday afternoons off!
The opportunity to build your design career in a truly omnichannel business, leading the future of retail

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Summary

Position:
Content Designer
Company:
DUIT Studio
City:
Remote
Salary:
A negociar